Shipping Cost & Options

SHIPPING COST&OPTIONS

FREE STANDARD: FOR CUSTOMERS WHO HAVE AN ORDER $50 OR GREATER, YOU MAY SELECT THIS OPTION AT CHECKOUT.

STANDARD: OUR STANDARD ECONOMY SHIPPING SERVICE COST IS $2.95. MOST OF THE TIME THE CARRIER WILL BE THE SPECIFIC POSTAL CARRIER TO THE COUNTRY, EXCLUDING A FEW COUNTIES. TO VIEW THE CARRIER AFFILIATED WITH YOUR DELIVERY, PLEASE CHECK YOUR TRACKING INFORMATION FROM YOUR SHIPPING CONFIRMATION EMAIL BY CLICKING THE BLUE 'VIEW MY ORDER' BUTTON AND THEN CLICKING ON THE TRACKING NUMBER. THIS SHIPPING METHOD IS NOT INSURED, AND UNFORTUNATELY, WE CANNOT BE HELD LIABLE FOR A LOST OR DAMAGED PACKAGE. HOWEVER, AS OUR POLICY STATES, IF THE ITEMS ARE NOT DELIVERED WITHIN 30 DAYS BUSINESS DAYS FROM THE EXPORT DATE, THE ORDER WILL BE REFUNDED OR RESHIPPED AT NO COST TO YOU.

FREE EXPRESS: FOR CUSTOMERS WHO HAVE AN ORDER $150 OR GREATER, YOU MAY SELECT THIS OPTION AT CHECKOUT, AND THE ORDER WILL BE SHIPPED WITH DHL OR THE NEXT AVAILABLE EXPRESS COURIER FREE OF CHARGE. THIS ORDER IS AUTOMATICALLY INSURED AND VENUECHARM IS HELD LIABLE FOR ANY ERRORS OR FAULTS, WHICH MAY OCCUR IN THE DELIVERY PROCESS.

EXPRESS: WE OFFER TO SHIP ANY ORDER EXPRESS VIA DHL TO MOST LOCATIONS. IN LOCATIONS WHERE DHL IS UNAVAILABLE, WE WILL USE THE NEXT AVAILABLE EXPRESS COURIER. THIS ORDER IS AUTOMATICALLY CONSIDERED INSURED AND FITSTAR IS HELD LIABLE TOR ANY ERRORS OR FAULTS WHICH MAY OCCUR IN THE DELIVERY PROCESS. THIS OPTION IS AVAILABLE AT CHECKOUT FOR $25.95 USD.

 

 WE STAND BY OUR CUSTOMER SERVICE. IF YOU HAVE ANY INQUIRIES AND CONTACT US BY EMAIL OR MESSAGE US AND WE DO NOT RESPOND WITHIN 48 HOURS, WE WILL COVER THE CHARGES OF YOUR ORDER. 

  • PLEASE MAKE SURE THE CHECK YOUR SPAM FOLDER SETTINGS TO KEEP OUR RESPONSES OUT OF YOUR SPAM INBOX.

TO FIND INFORMATION ABOUT SHIPPING TIME PLEASE CLICK HERE

FOR ORDER TRACKING PLEASE CLICK HERE

IF THIS INFORMATION WAS NOT HELPFUL AND YOU HAVE AN ADDITIONAL QUESTIONS PLEASE CONTACT US AT

 EMAIL: support@venuecharm.com

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